Shipping Policy
Effective Date: March 25, 2025
At DailyViral, we are committed to providing a reliable and efficient shipping experience. This Shipping Policy outlines the details of our shipping procedures, including processing times, shipping methods, delivery times, and associated costs. By placing an order on our website dailyviral.xyz, you agree to the terms of this policy.
1. Order Processing
Once you place an order with us, we begin processing it immediately. All orders are typically processed within 1-2 business days. Our business hours are Monday to Friday, 9:00 AM to 5:00 PM EST, excluding weekends and holidays. Orders placed on weekends or holidays will be processed on the next business day.
You will receive an order confirmation email once your purchase is complete. This email will contain details about your order and estimated shipping timelines. After your order is processed and shipped, you will receive a shipping confirmation email with tracking information to monitor the delivery status.
2. Shipping Methods and Delivery Times
We offer a variety of shipping options to meet the needs of our customers. Shipping times and costs vary depending on your location and the shipping method selected during checkout. Below are the standard shipping options available for domestic and international orders:
Domestic Shipping (USA)
Standard Shipping: Estimated delivery time of 5-7 business days. This is our most economical shipping method.
Expedited Shipping: Estimated delivery time of 2-3 business days. This option provides faster delivery for an additional fee.
Express Shipping: Estimated delivery time of 1-2 business days. This is our fastest shipping option, ideal for urgent orders.
International Shipping
We offer international shipping to select countries. The delivery time for international orders varies depending on the destination. Typically, international shipping takes between 7-21 business days, depending on the shipping method and customs processing.
3. Shipping Costs
Shipping costs are calculated based on the shipping method chosen and the delivery destination. You will be able to review the shipping charges before completing your order during the checkout process. Shipping costs include handling fees, and charges are calculated by our system based on the weight and dimensions of your order.
We occasionally offer free shipping promotions for qualifying orders. These promotions will be clearly stated on the website or at checkout, and they may apply to certain products or order totals. Please review the terms and conditions of each promotion to determine eligibility.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. This tracking number will allow you to monitor the status of your package in real-time. You can track your order using the provided link or by visiting the shipping carrier’s website.
If you experience any issues with tracking your order, please feel free to contact us, and our customer support team will assist you in resolving the issue.
5. Delivery Delays
While we make every effort to ensure timely delivery, please be aware that external factors such as weather conditions, holidays, or customs processing (for international orders) can cause delays. DailyViral is not responsible for delays caused by the shipping carrier, customs clearance, or factors beyond our control.
If your order is delayed, we recommend checking the tracking status and contacting the shipping carrier for more information. If you need further assistance, our customer service team is always available to help.
6. Lost or Damaged Shipments
We take great care in packing your order securely to minimize the risk of damage during transit. However, if your package is lost or damaged during shipping, please contact us within 7 days of receiving the notification that your package was shipped. We will work with the carrier to investigate the issue and provide a solution, which may include a refund or replacement.
If your package is lost or damaged, please provide us with your order number and any relevant details to help expedite the claims process.
7. International Duties and Taxes
For international orders, please be aware that customs duties, taxes, and import fees may apply upon arrival in your country. These fees are determined by the customs authorities in the destination country and are the responsibility of the customer.
DailyViral is not responsible for any additional charges or delays caused by customs. We recommend checking with your local customs office to understand the potential duties and taxes that may apply to your order before completing your purchase.
8. Shipping Address
Please ensure that the shipping address you provide at checkout is accurate and complete. DailyViral is not responsible for delayed or undelivered packages caused by incorrect or incomplete addresses. If you need to change the shipping address after placing an order, please contact us immediately, and we will do our best to accommodate your request before the order is processed.
9. P.O. Boxes and APO/FPO Addresses
We can ship to P.O. Boxes and APO/FPO addresses within the United States. Please note that shipping times may vary for these addresses. If you are using a P.O. Box or APO/FPO address, we recommend selecting the Standard Shipping method, as some carriers may have restrictions on expedited shipping to these locations.
10. Customer Support for Shipping Issues
If you have any questions regarding shipping, tracking, delivery times, or if you encounter any issues with your order, please do not hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience is as smooth as possible.
Email: info@dailyviral.xyz
Phone: 248-359-3286
Mailing Address: 2176 Tennessee Avenue, Southfield, Michigan
11. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated effective date will be indicated. Please review this page periodically to stay informed about any updates to our shipping terms.
Thank You for Shopping with DailyViral
Thank you for choosing DailyViral for your shopping needs. We are dedicated to providing you with fast, reliable, and secure shipping to ensure you receive your purchases in a timely manner. If you have any questions, our customer support team is here to assist you every step of the way. Enjoy your shopping experience with us!